NZ01 - MATTR Production Status

NZ01 - MATTR Production Status

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Jun 7, 2026 9:59 PM UTC Resolved after 0m

Tentant Authentication failures

Impacted:
MATTR Portal

Updates

  • Jun 7, 2026 9:59 PM UTC

    The cause has been identified and corrected, and all systems are back up and running.

    At this time, we can share the following details:

    Access to tenants in the MATTR Portal was impacted between 09:13 and 09:31 NZST on 8 June 2026, resulting in a Severity 2 incident.

    Users were unable to request bearer tokens for the MATTR VII APIs.
    Already authenticated communications to the MATTR VII APIs using a bearer token were not affected.

    There will be no further updates regarding this issue.

    Please contact us if you have any questions about this incident or our response.

    Resolved